IT Capacity Manager – Open Systems
Division: Group Technology Services (GTS)
Please note that this is a permanent position, and we do not offer freelance/contract arrangement for the role.
About the team:
The Capacity Management team, located in the Service Integration Tribe of the Group Technology Service Division, is organized around 3 main domains: Mainframe and Tandem technologies, Open systems technologies and a transversal domain supporting Business and Service Capacity Management (including the data and reporting infrastructure).
The Capacity Management team is responsible for a full set of activities covering both Capacity and Performance aspects. The team:
- collects the demand and forecasts the consumption of IT infrastructure
- handles capacity and performance operations to prevent Capacity and/or Performance incidents to occur
- is involved in various projects for ensuring applications are rightly sized and well-tuned before going in production
About the role:
You will work as a Capacity Management Expert in the Distributed Technologies Domain. This domain is responsible for the capacity and performance management on these platforms:
- Windows
- Linux
- ESX
- Distributed Storage (PowerMax, ECS, Cohesity)
- Network infrastructure
Your main focus area will be on the Open Systems Infrastructure.
Responsibilities:
- Daily monitoring of the capacity and performance of the open system platforms
- Identification and investigation of capacity and performance incidents / problems
- Collaborate to the publication of the yearly capacity plan and its monthly follow-up
- Participate to projects to ensure that the capacity process is properly applied
- Capacity modelling
Requirements:
- Proven experience with capacity management and performance engineering processes
- Proven experience with virtualized Windows and/or Linux systems on ESX or AHV
- Experience with one or more of the following tools:
- Perfmon
- Linux PCP
- Splunk
- VMware vSphere Client
- Nutanix PRISM
- Dynatrace
- Good knowledge about one or more of our storage systems: PowerMax, ECS, Cohesity
- Good knowledge of SQL language, Excel, REST API
- Good English communication skills
- Good analytical skills
- Collaborative mind-set
Nice to have:
- Agile and DevOps experience
- Cloud capacity management (Azure)
- Network infrastructure knowledge
- SQL Server Reporting Services (SSRS)
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