Job Description 

To provide scanning services and related activities for Hertz departments. 

A Day in the Life- What You’ll Do: 

• Prepare, batch, scan and validate all required documents, including hard and soft copy preparation and scanning within the required timeframe. 

• Liaise with Hertz departments regarding queries and issues with imaging. 

• Track and report on daily volumes of activity and adherence to SLA. 

• Ensure that all scanning processes are running smoothly and all batches are processed through the systems in a timely manner (including poller and batch manager inspection) and that issues are escalated as required. 

• Validation reporting of documents available in the depository. 

• Monitoring the imaginghesc mailbox and responding and dealing with queries in the appropriate timeframe. 

• To review operations on a regular basis and propose changes which will increase efficiency & reduce costs as part of our continuous improvement culture. 

• To compile reports as requested by the Document Service Manager, Project Manager or Technology Management on cost, operational issues and to input and track all daily costs to facilitate budgeting.  

• To ensure any other administration work required is carried out in a timely fashion. 

• To assist in other daily operational tasks as requested by the Document Service Manager, Project Manager or Technology Management. 

• To provide cover for other Document Services functions, including package shipping, document archival, document destruction, mailing services etc. 

What We’re Looking For: