Do you enjoy providing support to achieve sales and portfolio growth objectives? You have found the right team. 

As a Treasury Services Support Associate in Global Corporate Banking, you will be a key player in our Treasury Services organization. Your contributions will directly impact our new sales targets and portfolio growth objectives through the submission of high-quality implementation requests. You will provide essential support to our Treasury Management Officers by initiating implementations, ensuring accurate billing, and upholding our internal controls and policies. You have the opportunity to develop a deep understanding of Treasury Services products and skills, paving the way for a successful career within various Treasury Management functions such as Implementations, Product, Risk and Controls, and Client Service. 

Job responsibilities  

• Provide subject matter expertise, confirm scope, products, and services 

• Initiate implementation requests for new business with clients 

• Own process for simple implementations 

• Join initial implementation calls for complex implementations to ensure accuracy of request 

• Coordinate with Sales and implementation regarding potential client change requests 

• Submit billing information; including billing adjustments 

• Support ad-hoc requests (e.g., billing inquiries) 

• Participate in process improvement initiatives designed to improve workflow resulting in an enhanced client experience 

• Apply required control procedures 

Required qualifications, capabilities, and skills  

• Bachelor`s Degree  

• Demonstrates the ability to understand Treasury Services products, pricing philosophy, and billing process and procedures 

• Superior verbal and written communication skills with the ability to mobilize internal networks and resources 

• Time management, organizational and planning skills with proven ability to multitask and meet deadlines in a fast-paced environment 

• Highly proficient in Microsoft Office (PowerPoint, Excel and Word) and superior analytical and quantitative skills