Benefits Verification Specialist (Remote)
Role Overview:
Amplifon Americas, parent company to Miracle-Ear and Amplifon Hearing Healthcare, a global leader in hearing health care, has a strong demand for an authentic, creative, diverse and versatile candidate for our Benefits Verification Specialist role. We are looking for someone who is forward-thinking to help us strive towards everyday excellence while focusing on customer devotion and personal impact to ensure we are acting responsibly in everything we do.
The Benefits Verification Specialist role is the perfect opportunity to amplify your career if you have a passion for accuracy and troubleshooting. Our Benefits Verification Specialist is responsible for performing online eligibility and benefit checks for applicable payers as outlined in the guidelines. You will also be required to call insurance companies directly to obtain required eligibility and benefits for all managed care, government, and commercial payers.
Key Responsibilities:
- Performing online eligibility and benefit checks for applicable payers
- Calling insurance companies directly to obtain required eligibility and benefits for all managed care, government, and commercial payers
- Processing accounts according to performance standards - timing, volume, and quality
- Contacting referral sources to obtain additional information that is required to complete the verification of benefits
- Providing exceptional customer service to external and internal customers, resolving any customer requests in a timely and accurate manner
Qualifications in this role include, but are not limited to:
- High School Diploma Required. Associate Degree or Higher preferred.
- Minimum one year of insurance verification experience
- At least 1 year of experience applying knowledge of Medicare, Medicaid, and Managed Care reimbursement guidelines
- Schedule: M-F 8am-4:30pm CST
- This is a remote opportunity, candidates that reside in the following states are encouraged to apply: IA, MD, OH, SD, TX, FL, IL, KY, MN, MO, NC
Preferred Experience and Skills:
- Ability to multitask within multiple systems
- Detail oriented
Benefits Offered
- Medical, Dental, Vision, 401(k) with company match, generous vacation, safe and sick leave, paid holidays, in addition to other benefits.
- Flexible work arrangements to help support your work/life balance.
- Paid time off dedicated to volunteering and giving back to the communities where we live and work.
- Expand your experience by taking advantage of our global mobility opportunities.
About Us
Amplifon, parent company to Miracle-Ear and Amplifon Hearing Healthcare, is the global leader in the Hearing Care Retail market. We have 70+ years of history behind us and we continue to invest and innovate to make more possible every day. With a global presence spanning 26 countries, our team of over 19,400 passionate professionals are on a mission to help people rediscover the emotions of sound. Amplifon Americas, defined as Canada, Latin America, and the United States is the largest market in the organization with significant growth potential over the next several years.
Amplifon Hearing Healthcare is the leading hearing health care benefits solution provider with a national network of hearing health care professionals with locations across the U.S., covering more than 50 million American lives for 80+ partners.
At Amplifon, we don`t just provide hearing care solutions—we advocate for the individuals behind our success. Joining our team means more than just a job; it`s an invitation to be heard, to create meaningful connections, and to form your own path to success. With an encouraging environment brimming with opportunities for development, you`ll find yourself surrounded by colleagues who are not just coworkers, but supporters for your journey.
In recognition of our commitment to empowering people, we are thrilled to announce that Amplifon has been honored as a "Top Employer 2024" across Europe, the United States, Canada, and New Zealand by the Top Employers Institute. Join us in our quest to empower lives and be part of a team that`s shaping the future of hearing care with passion and innovation.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
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