Digital & Social Media Manager
About the Role
We have an exciting opportunity for a Digital & Social Media Manager to join our London team on a 12 month FTC. The purpose of the Digital & Social Media Manager is to support the UK Communications Director in developing and building effective communications ‘dialogues’ with all key DP World stakeholders through all relevant internal and external digital channels.
How you will contribute
- To establish and maintain a rolling Strategy for the use of Digital and Social Media channels in the UK, based on UK business objectives, clearly defined target audiences and identification of channel roles in generating awareness, engagement and commercial leads.
- Develop and manage an Annual Digital and Social Media Plan, based on measurable communications objectives & selection of appropriate channels, messaging, task-based budget recommendations, timelines and calendar of activities
- To drive effective and cost-efficient execution of the Plan, through development and delivery of integrated multimedia campaigns, effective management and coordination of external agencies with a focus on consistency and coherence
- Establish reports on a Digital & Social Media dashboard of measurements, which track progress against overall objectives for stakeholder awareness and engagement. Using the data/analytics to monitor performance against targets
- Maintain agility and ‘24/7 attention’ , in order to deal with the fast-changing digital media environment
- Encourage and nurture a culture of innovation designed to test and validate new ideas and approaches, exploring opportunities for enhanced cost-efficiency, as well as expanding and strengthening professional skill sets in digital and social channel management
- Constantly adhere to, and actively promote behaviors which reflect the Brand Purpose, while specifically maintaining the highest levels of Safety standards
What you will bring
- Proven track record in digital and social media management - ideally, in B2B contexts and with experience in multi-national organisations
- Experience of project management within complex situations and environments is essential, as is the capability to deliver against agreed objectives and targets
- An understanding of how large companies operate and the ability to build cross-functional teams with good stakeholder management skills and experience of rolling out change management programs
- Accomplished communication and team working skills are necessary, as are sensitivity to cross-cultural differences and a positive perspective on issues of diversity and inclusiveness
- A self-starter, who proactively identifies issues and opportunities with minimal supervision. Able to have a proactive hands-on approach as well as taking a step back and thinking long-term.
- Excellent multi-tasking skills, with the ability to perform duties outside of scope of work when necessary. Must possess accuracy and excellent attention to detail. Able to build direct relationships with senior internal stakeholders and win the trust of senior managers.
- Well-educated to degree level, with high level proficiency in both written and spoken English.
- Uncompromising standards of personal integrity and maturity of judgement must, of course, meet the requirements of all DP World personnel
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.
What`s more, we`re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
TO CHANGE WHAT`S POSSIBLE FOR EVERYONE
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