Implementation Consultant- Hotels
Duties & Responsibilities
Installing, configuring, training, transitioning, and supporting Oracle Hospitality products using the latest Oracle installation, configuration, and training standards and procedures
Imparting Oracle product knowledge and recommendations on hospitality best practices and operations as they apply to Oracle products so that the customer can obtain the best of use of and maximise the benefit of the products and maintain the products post-engagement
The management of, entry, tracking and first line escalation of Service Requests in MOS, Oracle Service Cloud tickets and enhancement requests
The first line resolution or escalation of project risks and issues to the Project Manager in a consulting engagement and management of project scope, deliverables, and timeline within a consulting engagement for the tasks assigned
Timely and accurate filing of project status reports and other project deliverables, and timecards and expenses reports
Remaining current and familiar with Oracle product new releases and new features
Obtaining and maintaining current certification in products and Major Account accreditations
Necessities
Able to travel extensively and be away from home for extended periods of time and/or to work remotely from home or from the base office
Willing to work overtime, overnight, weekends and public holidays as requested
Commitment to adhere to company standards, policies, and procedures
Ability to communicate effectively and build rapport with Oracle team members, customer stakeholders and customer team members and other related vendors from a wide variety of cultures and backgrounds
Currently hold a valid passport
Knowledge, Skills and Abilities – Fundamentals
More than one year’s experience installing/configuring/supporting Property Management Systems software products OR more than one years’ experience in Hospitality I.T. position or similar OR more than one years’ hospitality management experience working with Oracle Hospitality product/s
Tertiary qualification Information Systems or similar, Hospitality, Business or Event Management field
Knowledge of hotel front office management procedures
Professional written and spoken English (and any applicable local language, e.g., Chinese/Thai/Korean)
Experience with Microsoft Office suite of products in particular, Outlook, Excel, Word, and PowerPoint
Knowledge, Skills and Abilities – Desirable
Previous training experience in theoretical/conceptual training
Knowledge of broader hotel operating procedures (events management, housekeeping, or Finance)
Previous experience in supporting hospitality software products
Knowledge of other similar PMS systems
Basic working knowledge of Networks, PC’s, and related peripherals
Familiarity with Windows Server, Oracle databases, SQL, and remote connectivity Applications
Experience with Zoom Meetings or similar video conferencing software
Career Level - IC2
Implementation Consultant- Hotels job opportunities 2025, Implementation Consultant- Hotels Jobs 2025, Implementation Consultant- Hotels job opening 2025, Implementation Consultant- Hotels job vacancies 2025, Implementation Consultant- Hotels job descriptions 2025, Implementation Consultant- Hotels job listing 2025 Oracle job opportunities 2025, Oracle Jobs 2025, Oracle job opening 2025, Oracle job vacancies 2025, Oracle job descriptions 2025, Oracle job listing 2025 NOIDA, UTTAR PRADESH, India job opportunities 2025, NOIDA, UTTAR PRADESH, India Jobs 2025, NOIDA, UTTAR PRADESH, India job opening 2025, NOIDA, UTTAR PRADESH, India job vacancies 2025, NOIDA, UTTAR PRADESH, India job descriptions 2025, NOIDA, UTTAR PRADESH, India job listing 2025, New Zealand Postal Service Jobs 2025, New Zealand Postal Service job opportunities 2025, New Zealand Postal Service job opening 2025, New Zealand Postal Service job vacancies 2025, New Zealand Postal Service job descriptions 2025, New Zealand Postal Service job listing 2025
For more information please click the link below