next - Leicester, Leicestershire, United Kingdom | 2024-09-04 22:42:23

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Job Title: Credit Controller

Location: Head Office, Leicestershire

Salary: Competitive plus bonus & benefits

We are seeking a diligent and proactive Credit Controller to join our Sales Ledger function. This role is critical in managing and maintaining our accounts receivable and ensuring that outstanding debts are recovered in a timely manner. You will support the team in the timely and accurate billing, collection and credit control  of c.£350m per annum across 1,300 key strategic customers of NEXT, Lipsy and Harborough Hare.

Key Responsibilities:

• Manage a portfolio of accounts to ensure timely collection of outstanding payments.
• Monitor customer accounts and identify any overdue payments or discrepancies.
• Contact customers via phone, email to chase overdue invoices and resolve any payment issues.
• Negotiate payment plans and settlement agreements where necessary.
• Work closely with internal departments, such as sales and customer service, to resolve disputes and ensure a smooth collection process.
• Maintain accurate and up-to-date records of all communications and actions taken.
• Prepare regular reports on the status of outstanding debts, including aged debtor reports.
• Assist in the preparation of monthly cash flow forecasts.
• Evaluate and assess credit risk for new and existing customers, making recommendations on credit limits.
• Support the Finance team with any ad-hoc tasks or projects as required.

Key Skills and Experience:

• Previous experience in a credit control, accounts receivable, or finance role is essential.
• Experience of a retail environment is desirable
• Detail orientated with the ability to analyse data quickly and effectively
• Strong communication and negotiation skills with the ability to build and maintain positive relationships with customers.
• Excellent organisational skills and attention to detail.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical skills with the ability to assess creditworthiness and manage risk.
• Knowledge of accounting software and financial systems is an advantage.
• A proactive and problem-solving approach to resolving issues.

 

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