Customer Analytics - Data Scientist Lead

jpmorgan-chase-%26-co. - New York, NY, United States | 2024-09-05 23:50:06

Be a key component in building a comprehensive understanding of Chase customers and their behaviors that will drive business growth.

As a Data Scientist Lead, in our Customer Analytics Team, you will be responsible for comprehending the needs of Chase customers and generating valuable insights.

Job Responsibilities:

  • Synthesize analytical findings for senior business executives in written and verbal formats and influence decisions that impact Chase customers
  • Plan, execute, and deliver customer-centric analytical projects, including strategic analyses to serve a variety of segment-focused use cases (e.g., marketing, servicing, personalization) and segment-level dashboards that inform executives on critical KPIs
  • Work hands-on with various data assets (via SQL) to answer business questions, describe customer archetypes, financial needs and behaviors
  • Become a trusted partner and thought leader on customer data and analytics techniques 
  • Develop a strong team environment with junior team members, built on respect and cooperation
  • Define metrics, evaluating results, drawing conclusions and insights based on data

Required qualifications, capabilities, and skills:

  • 6+ years of hands on experience in data and analytics, or related consulting in consumer financial services, with a proven record of high performance; Bachelor`s degree in a quantitative, analytical, or related field
  • Strong SQL knowledge, including complex queries, stored procedures, etc
  • Expertise in Excel, PowerPoint and Project Management. 
  • Familiarity working in cloud based environments and developing production level code to execute applications.
  • Experience with relational databases and query optimization to pull and summarize large datasets with focus on efficiency
  • Ability to develop advanced data visualization and presentations

Preferred qualifications, capabilities, and skills:

  • Advanced analytics experience, with preferred knowledge in one or more of these tools: Alteryx, Python, Snowflake, Tableau
  • Functional industry experience in banking, finance, marketing, credit/risk, technology
  • Master’s degree in related field

 



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