Program Manager 4-ProdDev
The Logical Data Center (LDC) Build Team is a globally dispersed unit that runs a smooth and efficient Logical Data Center build process within the NetSuite Global Business Unit (NSGBU) Cloud Operations Service Delivery organization. For an efficient process, they rely on three integrated components:
- An integrated, agreed business architecture;
- Structured, agile configuration management and change control system; and
- Automated ticketing, scheduling, and reporting systems.
Ideal candidate
The ideal candidate enjoys working in a dynamic and fast-paced learning environment and is comfortable addressing challenging situations even when differing opinions are expressed. They effectively communicate and influence key stakeholders to support proposed strategies, process improvements, and operational decisions. This ability means calmly guiding discussions, regardless of the problems` urgency or severity, and managing stakeholders at all organizational levels. They enjoy applying technical, analytical, and managerial skills to optimize processes, produce outcomes, and drive change.
Skills and Qualifications
- Possess a combination of technical, analytical, and interpersonal skills;
- Bachelor`s or Master`s degree in industrial engineering, business analytics, management information systems, or a related field;
- A knowledge of production methods, processes, and systems;
- Experience building and testing processes using BPMN 2;
- Experience in Document Control or Configuration Management is an asset;
- Experience in production planning, scheduling, monitoring, controlling, and reporting in a software design and deployment environment is beneficial;
- Proficiency in using applications for production management is an asset;
- Ability to manage multiple variables and constraints that affect the build process, such as demand fluctuations, resource availability, quality issues, and delivery deadlines;
- Familiarity with industry best practices in data collection; and
- Ability to analyze data, solve problems, and make decisions under pressure.
Career Level - IC4
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