Technical Solutions Program Manager
Technical Solutions Program Manager
Location: United States
Note: Visa sponsorship is not available for this position.
Are you ready to lead transformative projects that shape the future of the hospitality industry? Join Oracle’s Global Services for Industries as a Technical Solutions Program Manager and drive impactful Cloud Transformation initiatives in an inclusive and dynamic environment.
Why Oracle?
At Oracle, we champion innovation and celebrate diversity. As a Senior Project Manager, you’ll be at the heart of our mission to deliver excellence and enhance customer satisfaction. We pride ourselves on fostering an environment where every team member can thrive, and we`re committed to creating a workplace where diverse perspectives drive our success.
What You`ll Do:
- Lead with Impact: Take ownership of complex Cloud Transformation programs, ensuring successful delivery and exceptional customer satisfaction.
- Foster Communication: Enable effective and regular communication between Oracle and customer stakeholders ensuring clarity and alignment.
- Strategic Planning: Work with executive level customer stakeholders to develop Cloud solution adoption strategies and plans that enable rapid, low cost deployment across customer enterprises and deliver successful outcomes.
- Executive Engagement: Create and present executive-level status reports and dashboards, keeping stakeholders informed and engaged.
- Proactive Problem-Solving: Anticipate potential issues and proactively address solution-level challenges with internal teams and customers.
- Handle Escalations: Serve as a key senior-level contact for internal and customer escalations.
- Customer Consulting: Provide ongoing guidance and expert feedback on solution design, implementation, enablement, and deployment.
- Seamless Transition: Partner with Support and Customer Success teams to enable smooth transitions from project delivery to ongoing operations.
- Mentor and Lead: Provide guidance and leadership throughout the program lifecycle, inspiring innovation and high performance while driving customer success.
- Innovate and Inspire: Contribute to an environment focused on innovation, productivity, quality, and exceptional customer service.
What We’re Looking For:
- Experience: 10+ years of experience in technical program or project management within a top-tier organization, with a track record of successfully managing large solution architecture, design, and deployment projects.
- Technical Expertise: Strong knowledge of Cloud based solutions and technologies, integration methods, networking, databases, and solution design. Hospitality or retail solutions experience is a plus.
- Communication Skills: Exceptional ability to create and deliver impactful customer-facing reports and dashboards, with comfort presenting to both business and technical executives.
- Collaborative Leader: Proven success in a matrix business environment, demonstrating strong leadership and interpersonal skills.
- Adaptable and Positive: Ability to quickly learn, adapt to changing priorities, and maintain a positive, can-do attitude.
- High Standards: Commitment to high standards in customer and peer interactions, with a focus on excellence.
Why Join Us?
At Oracle, your contributions make a difference. We’re dedicated to creating a diverse and inclusive workplace where everyone’s voice is valued. By joining our team, you’ll be part of a forward-thinking company that supports your professional growth and celebrates your achievements.
Ready to lead and innovate in a role where your skills and ideas are valued? Apply today and be a part of shaping the future with Oracle!
Career Level - IC5
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