Manager- Data & Reporting- Global Service Centre

dp-world - Maharashtra, India | 2024-09-11 19:19:07

Job Title: Manager BPM Job Category:  BPM
Location: Mumbai Travel Required: No
Level/Salary Range:   Position Type: Full Time
Reports To SSC Support Manager Date posted:  
Level/Grade Band 3    

Job Summary

The Manager - BPM will be responsible for managing and optimizing the MIS operations within our organization, with a strong focus on leveraging Power BI, VBA, and Python to streamline processes and enhance data-driven decision-making. This role involves overseeing data collection, analysis, and reporting activities, ensuring data accuracy and integrity, and collaborating with cross-functional teams to support business objectives.

Key Responsibilities

  • Design, implement, and maintain MIS frameworks and systems to support organizational data needs and objectives.
  • Oversee the development of databases, software applications, and other technological solutions necessary for effective MIS.
  • Ensure that MIS systems are scalable, secure, and user-friendly.
  • Develop and manage interactive dashboards using tools like Power BI, Tableau, or similar platforms to provide actionable insights.
  • Work closely with stakeholders to understand their reporting requirements and translate them into effective dashboard designs alongside Continuously improve and optimize dashboards to enhance usability and relevance.
  • Collect, analyze, and interpret large datasets to identify trends, patterns, and insights that can inform strategic decision-making.
  • Utilize relevant tools and techniques for data analysis, such as statistical analysis, data mining, and predictive modeling.
  • Present findings and insights to various stakeholders in a clear and understandable manner.
  • Implement rigorous quality control procedures to ensure the accuracy, reliability, and integrity of MIS data and establish and enforce data governance policies and standards to maintain data quality.
  • Regularly audit data sources and processes to identify and rectify any discrepancies or errors.
  • Collaborate with cross-functional teams to streamline workflows and automate repetitive tasks.
  • Create and maintain detailed documentation of MIS processes, procedures, and systems for reference and compliance purposes.
  • Ensure that MIS activities comply with relevant industry standards, regulations, and best practices.
  • Keep abreast of changes in regulations and standards related to data management and reporting, and ensure compliance accordingly.
  • Work closely with internal stakeholders, including IT, finance, operations, and senior management, to understand their information needs and priorities.
  • Communicate effectively with stakeholders to gather requirements, provide updates on MIS initiatives, and solicit feedback.
  • Provide training and support to users of MIS systems to ensure they have the necessary skills and knowledge to effectively utilize the systems.
  • Stay updated with emerging technologies and best practices in MIS and related fields, and share knowledge with team members and stakeholders.

Preferred Qualification & Certification

  • Bachelor’s Degree: In Computer Science, Information Systems, or related field.
  • Technical Skills:
    • Proficiency in Power BI for data visualization and reporting.
    • Advanced knowledge of VBA for automating Excel tasks and processes.
    • Preferably programming skills in Python for data analysis and automation.
  • Data Management: Strong understanding of data management principles, data governance, and database systems.
  • Analytical Skills: Excellent analytical and problem-solving skills, with attention to detail.
  • Communication Skills: Strong verbal and written communication skills, with the ability to convey complex information clearly to non-technical stakeholders.
  • Certification: Relevant certifications in Power BI, Python, or data analysis are a plus.
  1.  

Working Experience

  • Minimum of 7 years of relevant work experience in managing MIS systems, data analysis, and reporting. Proven track record of using Power BI, VBA, and Python to drive process improvements and support data-driven decision-making. Should be self-driven.
     


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