Control Manager - Employee Compliance - Vice President
Join our Controls team in Consumer & Community Banking (CCB), the firm`s largest Line of Business. This role offers the opportunity to develop and enhance our control framework, contributing to our continuous approach to risk assessment. You`ll be part of a dynamic team which supports CCB in serving millions of consumers and small businesses, with the potential for career growth and skill development in a market-leading company.
As a Control Manager Vice President within our risk assessment team, you will lead the development and enhancement of our control framework. This role involves supporting a continuous and integrated approach to risk assessment. Furthermore, you will ensure that the team contributes to top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
Job Responsibilities:
- Create a proactive Employee Compliance risk and control culture that leverages proven evaluation strategies and sound change management protocols
- Participate in the assessment of policy changes and legal obligation impacts to the CCB business in partnership with stakeholders
- Create, review, and analyze program related data (e.g., KRI/KPI) to support business-related programs and strategies
- Provide leadership support for the end-to-end execution of CCB HR Risk & Control Self-Assessment, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk
- Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions
Required qualifications, capabilities, and skills:
- Bachelor’s degree or equivalent experience required
- 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance
- Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
Preferred qualifications, capabilities, and skills:
- Program and/or project management experience preferred
- Business knowledge & decision making - ability to understand regulation and policy requirements to identify risk and design execution and governance controls
- Work autonomously to affect change - flexible and adaptable to shifting priorities; ability to manage competing priorities to achieve the most effective result
- Networking - Exceptional relationship building skills, including collaboration and the ability to influence stakeholders in a meaningful and actionable manner
- Communication / Presentation - excellent written and verbal communication skills
- Problem solving / analytical skills - solid critical thinking, attention to detail, and analytical skills necessary for: Identifying control gaps, weaknesses, and root cause; Developing timely and sustainable solutions and analyzing metrics to identify emerging risk
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