Student Support Manager
UE07 - £39,347 - £46,974 per annum
School of Biological Sciences – Biology Teaching Organisation
Full time - 35 hours per week
Open ended (Permanent)
The School of Biological Sciences wishes to recruit a Student Support Manager to our Student Support Team. The Student Support Team is one of five teams working under the Head of Teaching and Student Administration, working towards an overarching aim that every student has an excellent experience at the University of Edinburgh - School of Biological Sciences.
The Opportunity:
Working in close collaboration with academic and professional services staff, you will be one of the key senior members of staff responsible for delivering student support services which are both excellent and responsive to change. The post holder has direct line management of School student support staff.
We anticipate that the successful candidate will have a background in student support, will be knowledgeable about HE academic regulations/procedures, and will have good operational knowledge of student record systems and databases. Excellent interpersonal and IT skills are essential, including the ability to work effectively with student data sets.
The School is situated in the James Clerk Maxwell Building within the King`s Buildings campus. We have approximately 950 students on our undergraduate programmes, spread across five-year groups, and we welcome approximately 150 MSc students every year.
Your skills and attributes for success:
- Degree or equivalent training plus significant related work experience and competency in an HE environment, demonstrating increasing knowledge and progression through roles.
- Proven experience of both directly leading and managing teams.
- Proven and detailed knowledge and experience of the current UK HE policy context in relation to student experience and welfare issues and key themes across the sector.
- High level problem solving and analytical ability alongside well-developed communication and influencing skills.
- Experience of managing change effectively, both in relation to internal projects and complex wider initiatives beyond the immediate area of work.
Click here to view a copy of the full job description
As a valued member of our team you can expect:
An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits pension scheme, staff discounts, family-friendly initiatives, flexible working and much more. Click to access our staff benefits page (opens new browser tab) for further information and use our reward calculator to find out the total value of pay and benefits provided.
The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.
Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages (opens new browser tab)
On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Key dates to note:
Closing date for applications is 27 September 2024.
Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.
We anticipate that interviews will be held within three weeks of the application deadline
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