Account Opening and Activation Senior Product Associate Fraud Risk

jpmorgan-chase-%26-co. - Columbus, OH, United States | 2024-09-17 21:39:29

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Digital Account Opening and Activation team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

 
Job responsibilities
  • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
  • Considers and plans for upstream and downstream implications of new product features on the overall product experience
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
  • Writes the requirements, epics, and user stories to support product development 
  • Collects user requirements and feedback from Product Owner(s) and Tech Lead(s) in formal and informal settings.
  • Partners with content team for content management for final content readiness.
  • Manages JIRA process and accompanying documentation – including maintaining a living evergreen repository so we always have an understanding of our current state
Required qualifications, capabilities, and skills
  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Proficient knowledge of the product development life cycle
  • Experience in product life cycle activities including discovery and requirements definition
  • Developing knowledge of data analytics and data literacy
  • Experience with agile product development and software delivery lifecycle
  • Expertise in business requirements writing and communication
  • Experience with API-based designs, Kafka event driven architecture, JavaScript 
 

 

 


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