We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Software Engineer III at JPMorgan Chase within the Infrastructure Platforms, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You will be responsible for maintaining and operating our Kubernetes platforms and services across public and private cloud providers. We support thousands of applications & development teams globally which will provide a vast breadth of experience across multiple lines of business.

Job responsibilities

• Steward our client-facing fleet of clusters through upgrade, rebuild, release and repave operations
• Handle support escalations and debugging client issues
• Monitor and investigate alerts, diagnose root cause and find automated solutions that would prevent recurrence
• Pair with a mentor within the team that is an experienced software engineer for guidance on growth, development and continued learning in software development
• Write ad-hoc automation to solve for the recurring manual & routine tasks on the ops side above and Self-healing ‘medic’ procedures that automatically detect and remediate problems in the platform
• Automate away failures in our release/rebuild/upgrade plays
• Have experience in picking up engineering tickets where there is no firm delivery date commitment on a 10% time basis
• Have hxperience in customer pain points and stability issues in the system, while learning how the platform works through diagnosing and fixing customer and platform issues
   

Required qualifications, capabilities, and skills

• Bachelor’s Degree in Computer Science related disciplines
• Minimally 6 years of sotware engineering related experience 
• Should have the motivation  & ability to quickly learn scripting skills, tools and technologies as you will be writing DevOps automations and will also be working with Developers on various initiatives on a regular basis
• Experience in problem-solving ability in order to help resolve customer issues and manage major incidents
• Having an Automation mindset to reduce toil, improve automation & efficiency
• Experience working with modern cloud infrastructure platforms - Kubernetes a plus
• Good interpersonal and communication skills when interacting with customers and understanding customer pain-points
• Passionate about building an innovative culture
• Experience in one of the following: Go, Linux, Bash or PowerShell, Terminal knowledge

Preferred qualifications, capabilities, and skills

• Experience in Prometheus, Grafana, Ansible, Jenkins, BitBucket, ArgoCD