Squad Lead for Data Enabled Services
Division: Group Digital Capabilities (GDC)
By joining the Group Digital and Capabilities Division, you will be joining an international and geographically spread team that, through strong collaboration, articulates the business strategy and engages the company to deliver and grow profitable products & services. You will contribute to growing our relevance in post trade by realizing the regulatory agenda in strengthening the financial industry, using our franchise to expand globally and re-architecting the post trade landscape.
Within the GDC Division, the Analytics, Insights and Reporting Tribe supports the needs for advanced analytics and reporting from all the entities of the Euroclear Group. The team helps to transform data into insights using techniques such as descriptive analysis, text mining, machine learning, process mining, network analytics, predictive modelling.
To this aim, the team is running:- The Data & Analytics Platform (DAP) - Hadoop-based, used as group-wide DataLake, and able to perform advanced analytics treatment (a.o. Machine Learning & AI)
- The group Data Warehouse (SQL server), used as a source for reporting tools such as Cognos & Power BI.
- The Cloud Data Platform (MS Azure), serving both Data & Analytics purposes.
Your role will be to lead the Delivery Orchestration of the Tribe.
General Job description:By joining the Analytics, Insights and Reporting Tribe, you will be in charge of:
- Leading and transforming the new Data-Enabled Services squad towards a professional and seamless value delivering entity.
- Managing a team of IT professionals over several locations, and managing relationship with some outsourcing partners
- Organising the delivery capacity and growing the velocity/quality of deliveries.
- Co-driving (with tribe lead) the connection with customer-facing collaborators and ensuring adequacy of delivered solutions to the business needs.
- Leading the Data-Enabled Services team (located in various locations)
- Defining, leading, and performing the strategic direction while reaching objectives and key results
- Steer the transformation and improvement of the team
- Through influence as well as assertiveness, contribute to maturing the tribe service offering.
- Be the ambassador of newly created capabilities.
- Make sure relevant knowledge is created within the new organization
- Develop capabilities for quick fix of production issues
- Having “can do” attitude and focus on getting things done,
- Building relationships, both internally and externally, with key collaborators at all levels.
- Defining and implementing services, practices, processes, and tools
- Promoting and championing agile cooperation to enhance customer experience
- Developing automation and thoughtful resilience in self-service model
- Overseeing, developing, and ensuring alignment to industry standards
- Managing and optimizing operational efficiency to meet financial targets
This is a strategic role. The candidate for this position must have a solid working experience in IT delivery leadership positions, in assessing and driving value creation, in managing relationship with cross-location partners..
A solid experience in setting the strategic vision, direction, and standards for championing a best-in-class customer service is a real asset.
Leadership/People Skills:The Head of DES must also possess strong leadership skills, being able to provide direction. Strategic agility, Self-reflection and Inspiring/Engaging are important skills needed to be a strong leader at Euroclear. Building a successful team, ensuring it is focused, motivated, and inspired to achieve the objectives will be key.
Interpersonal Skills: A candidate for this position will be a strategic and creative problem solver, with proven track of records, be self-motivated and proactive, be open and welcoming to change, and work comfortably in a constantly evolving environment.
They must also work comfortably in group/collaborative setting or with business executives and collaborators, have an ability to handle multiple simultaneous projects and meet tight deadlines, and have an ability to remain calm under pressure and in the face of uncertainty.
Competencies required:- Good communication skills
- Decision-making capacity in sophisticated and uncertain environment
- Good understanding of business strategy, needs and challenges
- Experience in managing large and sophisticated programs
- Ability to empower the team
- Servant leadership for the Tribe leadership and delivery teams
- Organizational skills and structured approach
- Autonomous in problem solving
- Demonstrated ability to influence key collaborators (various and high seniority)
- Holistic and strategic view
- Breadth of business and technical understanding, gained over long exposure (over 10 years at least) to a variety of infrastructure and application projects, and the interpersonal skills to influence decisions taken at a senior level.
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