Apprentice Admin Assistant
- Suffolk County Council – West Suffolk House, Bury St Edmunds IP33 3YU - Hybrid
- £22,366 per annum (pro rata for part time)
- 37 hours per week - Flexible working options available
- Fixed Term Apprenticeship for 18 months
An exciting opportunity has arisen to join Suffolk County Council`s Children and Young People`s Services as an Apprentice Business Support Officer.
- Are you looking for a new learning opportunity?
- Would you like to use your administrative skills to help make a positive difference in the lives of children and young people in Suffolk?
Your role and responsibilities
Working as part of a team, you will:
- provide a range of administrational and financial support services to front line staff that work with vulnerable children and families
- receive full training in the systems and processes required to complete the role
- act as a first point of contact on the telephone for members of the public and professionals getting in touch with the teams you support
- update and upload information to our case management database
- arrange and minute meetings between staff, other professionals, and families
- place orders with suppliers to support the work of the teams.
Your apprenticeship
- Level 3 Business Administrator
- 18 months
We welcome apprenticeship applications from all ages and backgrounds. There`s no upper age limit - it`s never too late to start developing new skills. We want to provide opportunities for anyone interested in launching or advancing their career.
The apprenticeship you`re applying for must build on your qualifications. If you have experience in this field, the apprenticeship you`re applying for must be at a higher level.
Read the Job and Person Profile (docx) and the Apprenticeship Recruitment Brochure (pagetiger.com). They hold a range of information. During the apprenticeship, you`ll be working towards the role described in those materials. You will have the opportunity to receive hands-on training and pursue certification. Completing your apprenticeship does not guarantee a full-time position. However, we are dedicated to helping you find a job. You will have priority access when you apply for vacancies. This applies during the final 3 months of your contract.
You will need
- Good and clear communication - You will be required to demonstrate good, clear verbal and written communication. You will need to be confident with dealing with a variety of people at different levels.
- The ability to work as part of a team - You will show the ability to build positive relationships with team members, whilst being professional and polite. You will be respectful and considerate of other team members and their views.
- A good understanding of IT and Microsoft packages - You will have a sound working knowledge of Microsoft packages, such as Word, Outlook and Excel. You will also be required to use Microsoft Teams, therefore knowledge of this or similar is desirable.
You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don`t meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
- Children’s social care and family support teams have a positive impact on the most vulnerable children and families in Suffolk
- Our Business Support Team works closely with them, to help them to achieve their goals
- If you would like to use your administrational skills to make a difference to people’s lives, then this could be the role for you.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report
For more information
Please contact Thea Peck, Gemma Brockwell or Rachael Greening for a casual conversation. You can reach them by calling (01284) 758777 or emailing [email protected].
How to apply
Step 1 - Read the Job and Person Profile (JPP) (docx).
Step 2 - complete the Supporting Statement template
Step 3 - complete the online application and upload your statement.
When writing your statement please address the following questions:
- Tell us what skills you have learned whilst at school/college, volunteering and/or working that you think will be useful to you in this role and why?
- Tell us about something you are proud of and why?
- Tell us about a time you`ve been really determined to do something, what did you do? What happened as a result?
- Why are you interested in working for our organisation?
- What are you hoping to gain from this apprenticeship?
- Using our WeAspire values (see below); tell us about a time or situation when you have demonstrated one of these values?
Your statement should:
- be no more than 2 sides of A4 in Arial font size 11
- use the template provided (other formats will not be accepted)
- be uploaded on your online application, as without this, your interest will not be progressed.
For more information, check out the How to Apply section of our Career Site.
If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing [email protected] or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11:30pm, 8 October 2024.
Interview date: 16 October 2024.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
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