Payment Lifecycle Manager II

jpmorgan-chase-%26-co. - Metro Manila, National Capital Region, Philippines | 2024-09-25 08:45:06

The selected candidate is expected to lead high-impact initiatives on People, Process and Technology with senior leadership visibility. 

Job Responsibilities:

  • Manage the day-to-day Operations for Global ACH, Auto FX, EU Wires and Charges
  • Understands and knows how to process different SWIFT message types (such as MT103/202/199/299/191/110) and Payment Clearing systems..
  • Collaborates with global partners to meet client deliverables with a high level of urgency and accuracy
  • Meet and exceed Key Performance Indicators as documented in the Performance Management Objectives
  • Conduct regular review of processes and help analyze system infrastructure to determine gaps or opportunities for productivity
  • Implement Mumbai-Bournemouth-Manila key strategies
  • Engage with all directs and team members and drive people agenda initiatives
  • Foster a high performance environment to meet performance objectives and client expectations
  • Manage and execute complex projects and ensure that project deliverables are met with the appropriate due diligence 
  • Work with a team of stakeholders across multiple groups including the front office, product development,  core operations, technology, Client Service partners on ECCO-wide initiatives
  • Follow industry-leading technology trends and recommend strategic implementation for the benefit of the businesses
  • Provide transparency to management through project governance by ensuring deadlines are met, strategic initiatives are delivered, and strong adherence to risk mitigation
  • Identify and facilitate issue resolution and escalate where applicable
  • Participate in meetings at the operational and project level
  • Support business units in the execution of acceptance test plans for a successful implementation
  • Ability to represent team in key senior Project Delivery meetings
  • Produce summary presentations and overview materials for program stakeholders
  • Understand resiliency planning and ensure successful resiliency testing results 


Required Qualifications, Skills and Capabilities:

  • Minimum 3 years of experience in Operations at a managerial capacity
  • A track record of involvement in change program implementing new business processes and controls
  • Strong understanding of the Payment/ Cash transaction lifecycle, SWIFT messaging standards and Auto Clearing House
  • Good balance between analytical skills and interpersonal skills
  • Ability to face off to very demanding stakeholders, can provide clear, well-reasoned answers to questions;
  • Problem solving skills to identify, understand and address operational and technical issues 


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