Strategic Planning Manager - Payments – Vice President
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Strategic Planning Product Manager in Payments` Acquiring Platform & Rails, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
The Vice President of Strategic Planning will be a key leader in shaping and delivering the global strategic roadmap for our payments platform across key segments including e-Commerce, Omnichannel, Small Business, and Embedded Payments & Services. The successful candidate will be exceptionally structured in their thinking and day-to-day approach, with strong critical thinking skills and an ownership mindset. Tasked with designing, implementing and owning a comprehensive 6-quarter strategic planning process, they will use strong executive presence, business acumen, and product strategy expertise to identify and bring together the insights needed for senior leaders to make informed prioritization and planning decisions across competing client segments and global markets.
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product`s key success metrics such as cost, feature and functionality, risk posture, and reliability
- Designs, implements, and continually improves processes for building the business` detailed 6-quarter strategic roadmap for payments products
- Builds process documentation with detailed steps, preparation requirements, and timelines for every step of the strategic planning process
- Collaborates with executive leaders to define and shape product strategy for the Merchant Acquiring business
- Builds compelling PowerPoint presentations that effectively communicate the business` goals and plans from a strategic roadmap perspective over the next 2 years
- Analyzes disparate data and structure it within tools that facilitate seamless and repeated usage by executive leadership, providing key insights for decision-making within meetings
- Works across multiple projects simultaneously, demonstrating effective project management skills and prioritization instincts
- Fosters a team-oriented mindset, leading within the team and collaborating with colleagues across the business to achieve shared goals
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Proven ability to design, lead and execute strategic planning processes, with strong attention to detail and thorough documentation of each step
- 5+ years of experience and demonstrated success in Strategy, Product Management, or Consulting, with demonstrated understanding of strategy best practices
- Advanced PowerPoint presentation skills, with the ability to design, build and deliver compelling presentations that effectively communicate complex business strategies to executive leaders
- Advanced proficiency in data analysis, using tools such as Excel to extract insights and inform strategic decision-making processes
- Strong attention to detail in designing and implementing processes, ensuring thorough documentation of each step
- Proven ability to work collaboratively in a team-oriented environment, leading and fostering a positive work environment while contributing to shared goals
- Demonstrated ability to manage multiple projects simultaneously, prioritizing tasks effectively to meet ambitious strategic goals
- Demonstrated prior experience working in a highly matrixed, complex organization
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