suffolk - Ipswich, Suffolk, United Kingdom | 2024-10-01 06:05:00

• Suffolk County Council – Allington Clinic, Ipswich, IP4 4ER - Hybrid
• £23,114 per annum (pro rata for part time)
• 37 hours per week - flexible working options available
• Permanent

As a modern, flexible and effective organisation, we’re driven to make a positive difference to the environment, the communities we serve and the careers of our people. That’s why, when you join us as an Health Business Centre Advisor, you’ll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career.  

Reimagine the possibilities.

The Health Business Centre (HBC) is an integral and key element of the Suffolk 0-19 Healthy Child Service, and its function is to support the delivery of the Health Visiting and School Nursing services to children and young people across Suffolk, ensuring that families receive a seamless, efficient and timely response.  It is also the single point of contact for all clients, staff and stakeholders.    

Your role and responsibilities

• receiving and processing confidential digital information from our NHS Partners to update individual client records, together with providing essential services to the wider teams and Clinical Administrative staff within the Healthy Child Service. This role involves supporting colleagues in a range of business procedures together with providing guidance and information for a variety of queries
• be meticulous in handling sensitive and confidential data, adhering to Suffolk County Council policy at all times
• be proactive in your approach to develop expertise in a range of IT software and Microsoft packages
• take responsibility for the effective delivery of your own workload and completion of your individual tasks and those of the Team. There are a number of priority tasks to complete within challenging timescales.

You will need 

• good working IT skills to work across a range of software i.e Microsoft packages, SystmOne and Oracle Fusion.
• excellent time management skills, with the ability to prioritise and manage own workload
• proficient keyboard and data entry skills are essential
• a solution focused skill set with a good level of initiative and excellent problem-solving skills. 

This is an exciting and varied role in which you will be a key member of the team.  You should apply if you have exceptional attention to detail and can process a wide range of data with accuracy. 

You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don`t meet all requirements, still apply. We would appreciate the opportunity to consider your application. 

The team

Our team’s purpose is to support the clinical teams in the delivery of Healthy Child Programme. We value teamwork, a solution focused approach and positive working relationships.

You will receive a full induction into the HBC, management supervision and ongoing development to support you in this role, with unique opportunities to explore additional tasks provided to the Healthy Child Service by the Health Business Centre Teams. 

Empowering Everyone 

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report. 

 

For more information 

Please contact Linda Gegg (she/her) for a casual conversation. You can reach her by calling (01473) 264534 or emailing [email protected]. 

 

How to apply

Step 1 - Read the Job and Person Profile (JPP) (docx).

Step 2 - Click ‘Apply Now’ to start your online application.

Step 3 - Upload a Supporting Statement answering the following questions below.  You should use the Supporting Statement template.  

Question 1 - What skills and experience do you have which would make you a good fit for this role? (maximum 500 words)

Question 2 - Are you able to remain calm in stressful situations and if so, tell us how you can evidence this? (maximum 400 words)

Question 3 - In what past situations have you been most effective in building and maintaining relationships with others. What did you specifically do that was effective? (maximum 400 words)

Question 4 - Are you committed to working as part of a team and if so, tell us how you can evidence this? (maximum 400 words)

Question 5 - Give an example of when you had to work to an important deadline. How manageable were your timescales? What did you do to ensure that the deadline was met? What did you learn? (maximum 500 words) 

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing [email protected] or calling 03456 014412.  If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.

 

Closing date: 11.30pm, 14 October 2024

Interview date: 23 and 23 October 2024 

 

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

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