Senior Benefits Specialist
As a member of the Benefits organization, your focus is to support U.S. employees and their families by answering benefits related inquiries. This involves answering inquiries and escalations to the Oracle Benefits Portal via email and telephone on a broad array of benefit plans, eligibility, and enrollment systems. The Oracle Benefits team takes pride in providing personalized service to the large U.S. population of about 70,000 employees and their families.
The Senior Benefits Specialist spends the majority of their time answering benefits inquiries from employees via written email. You will also have phone/zoom conversations with employees regarding benefits questions, if needed. Other responsibilities can include:
- day to day administration activities such as providing data and reports to payroll, finance and outside vendors
- managing projects
- assisting with implementation of new programs
- leading or assisting in informational webinars such as new hire orientation and program overviews
Duties and tasks are standard with some variation. Below are some traits that we seek when hiring an ideal candidate.
Career Level - IC2
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