Associate Lead- NOC Operations

adani - Hyderabad, Andhra Pradesh, India | 2024-09-30 20:22:25

The NOC Operator will be responsible for monitoring customer and facility related tickets to ensure they are handled in a timely and efficient manner. The technician will also be responsible for answering a high volume of inbound calls in a timely manner and needs to be able to identify caller’s needs by clarifying information and doing research to provide the appropriate solutions. Responsibility will also include support for Facility related tickets by investigating the possible cause of an event and investigate any recurring issues.



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