The Warehouse Manager will be responsible for overseeing all aspects of warehouse operations, including inventory management, staff supervision, compliance with safety standards, and process optimization. The role requires a strategic thinker who can handle daily warehousing operations of FTWZ while planning for future growth and implementing efficiency improvements.

1. Operations Management:

• Supervise daily warehouse operations, including receiving, storage, and dispatch of goods.
• Coordinate and monitor the order fulfillment process to ensure timely and accurate deliveries.
• Ensure optimal utilization of warehouse space and resources.

  2. Inventory Control:

• Oversee inventory management processes, including stock audits, cycle counts, and reconciliation.
• Maintain accurate inventory records in the Warehouse Management System (WMS).
• Implement procedures to minimize stock discrepancies and damages.

3. Team Leadership:

• Lead, train, and supervise warehouse staff, including shift supervisors, data entry operators, and other team members.
• Develop training programs and performance improvement plans for staff.
• Ensure that all staff are aware of and comply with warehouse policies and safety procedures.

4. Safety and Compliance:

• Ensure compliance with health, safety, and environmental regulations.
•  Conduct regular safety audits and training sessions for warehouse staff.
•  Implement and maintain a clean, safe, and organized warehouse environment.

5. Process Improvement:

• Analyze existing processes and implement improvements to enhance productivity, reduce costs, and improve service levels.
• Conduct time studies, including pallet put away, to identify efficiency opportunities.
• Implement lean management principles to optimize warehouse operations.

6. Client and Stakeholder Management:

• Serve as the primary point of contact for key clients and stakeholders, ensuring their needs are met and expectations exceeded.
• Manage client inventory and coordinate with the operations team to handle special projects, 

7. Reporting and Analysis:

• Prepare and present operational reports, including inventory status, safety audits, and performance metrics.
• Use data analysis to forecast future inventory needs and make recommendations for process changes.
• Ensure that data is accurately captured and reported in all management information systems (MIS).

8. Technology Utilization:

• Oversee the effective use of warehouse management systems (JD system, WMS, etc.) to streamline operations.
• Train staff on the use of new technologies and systems to improve warehouse efficiency.

9. Strategic Planning:

• Assist in planning and executing the new Projects 
• Develop strategies for handling increased warehouse volume and ensure sufficient staffing levels.

10. Vendor and Supplier Coordination:

• Manage relationships with third-party logistics providers, equipment vendors, and other suppliers.
• Negotiate contracts and ensure service levels meet company standards.

1. QUALIFICATIONS & COMPETENCIES 

• Bachelor’s degree in supply chain management, logistics, business administration, or a related field.
• Minimum of 5-7 years of experience in warehouse management, preferably in a high-volume environment.
• Strong leadership and team management skills.
• Proficient in warehouse management software (WMS) and Microsoft Office.
• Excellent organizational, problem-solving, and analytical skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of health, safety, and environmental regulations related to warehouse operations.
• Experience with lean management practices and process improvement initiatives.

 Preferred Qualifications:

• Certification in logistics or supply chain management.
• Experience with client management and handling high-volume warehousing for multiple clients.
• Knowledge of handling hazardous materials and compliance requirements.