Computing Officer
UE06: £33,882.00 - £39,105.00 Per Annum, Pro Rata.
CMVM / Royal School of Veterinary Studies / Rslin Institute.
Open Ended Contract - Permanent.
Part Time - 21 Hours Per Week.
We are looking for a part-time (0.6 FTE), open-ended Computing Officer in the Operations Section of the CMVM’s campus IS Team, based at our Easter Bush campus. This will be part of a job share with an existing member of staff, covering Wednesday - Friday.
What the job involves:
- Working in the Operation Section of the Easter Bush campus Information Services (IS) team, the role will focus on providing general and specialist IT support for the use of a wide range of IS and IT services by University of Edinburgh staff, students and visitors.
- This will involve the installation and support of desktop PC’s, software applications and AV equipment.
- The post holder will be expected to resolve most technical problems independently, with complex matters referred to senior colleagues where required.
- The team manage day-to-day workload using the Universities Unidesk call management system.
- You will be expected to implement solutions to problems, and work with the campus or other IS teams where this is required.
View the full job description and snapshot of a typical day.
A bit about you:
- Good IT support skills:
- Ability to analyse, diagnose and fix problems with PC software and hardware.
- Ability to provide guidance and advice to users on a range of IT services.
- Excellent organisational and time management skills, ability to multi-task and work unsupervised within an agreed programme of work.
- Excellent oral and written communication skills; particularly the ability to translate highly technical information into non-technical, easily understood language.
- Excellent customer service skills, resourcefulness and a desire for continuous improvement.
- Confident to take direct, independent action to ensure provision of service is maintained and equipment/systems operate effectively.
- Able to identify the urgency of issues as they arise or are presented, such as the difference between a major and minor issue.
- Willing to learn new skills, to develop and improve yourself and to enhance your workplace.
Application procedure:
We welcome informal enquiries about the role – to find out more please email Laurie McIntosh (Operations Lead within Easter Bush IS) at [email protected].
Prior to any employment commencing candidates will be required to evidence Right to Work in the UK.
What we can offer you:
- A competitive salary of UE06, Salary: £33,882 - £39,105 (pro-rata @ 0.6 FTE).
- Open-Ended, Hours: 21 hours per week (Wed - Fri).
- A fantastic opportunity to join a dynamic IT team, develop your skills and be supported to progress your career, whilst working from a beautiful, vibrant and modern campus.
- Generous annual leave allowance of 40 days per year (inclusive of festive closure days)
- Highly competitive defined-benefit pension scheme with a substantial employer contribution
- A range of flexible working options to help prioritise work/life balance
- A day of paid leave annually for your chosen volunteering activity
- Access to excellent online learning and a Staff Scholarship fund
- Varied staff discounts, family-friendly initiatives, support for staff wellbeing and more
To apply, upload a CV and cover letter before 28 October 2024.
Interviews will be held In-person during week commencing 11 November 2024.
On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.
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