dp-world - India | 2024-12-12 17:13:18

Key responsibilities 

• Ensure that the businesses Won are onboarded through SOP and digitizing the same in the system.
• Be a support for Online bookings made for Integrated customers who use our services for intermodal solutions on an active platform.
• Utilize data analytics tools and techniques to extract insights from operational data and drive data-driven decision making.
• Collaborate and support account management group to build impactful resources and documents such as data analysis reports, presentations, operational documents, business cards, account cards etc.
• Develop and maintain performance metrics and KPIs to measure the effectiveness of process improvements.
• Prepare detailed reports and presentations to communicate findings, recommendations, and progress to senior management.
• Stay updated on industry trends, best practices, and emerging technologies in logistics and supply chain management.
• Plan and prepares technical reports/ instructional manuals as documentation of data analysis or reports.

Skills and Competencies

• Advance Analytical skills of data review and reporting to build meaningful summary of data points (KPIs/customer expectations/SLAs)
• Ability to build powerful and meaningful dashboards using micro soft office tools.
• Innovative thinking (for out of the box solutions)
• Ability to demonstrate strong presentation skills using micro soft tools.
• Strong communication (as the liaison between the Businesses) including listening/ patience.
• Ability to manage multiple projects simultaneously, prioritizing tasks and delivering exceptional service.
• Resourcefulness – ability to find solutions to solve customer issues.

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